If you have not already received a confirmation email with tracking information, please email contact@noavape.com with your name, email, mailing address, and any changes you need to make to your order changes.
A blinking light during inhalation indicates that the Cap is not making contact with the device. If this is the case, slightly adjust the contacts on the Cap and device to ensure that they are making proper contact with one another.
There are various ways to clean your Noa device, but the most efficient would be to use a dry cotton swab to clean the inside of the device where the pods should be inserted.
pods often taste burnt because the coils are not primed. Try to take a hit of the cap without it being inserted into the Noa. If the problem persists, please contact contact@noavape.com
Please contact the store that you purchased your Noa device from for their return policy. If a return cannot be resolved with the store, please contact contact@noavape.com
F.A.Q.